What is Telehealth?

“Telehealth involves the use of telecommunications and virtual technology to deliver healthcare outside of traditional healthcare facilities. Telehealth, which requires access only to telecommunications, is the most basic element of “eHealth,” which uses a wider range of information and communication technologies (ICTs).

Telehealth examples include virtual home health care, where patients such as the chronically ill or the elderly may receive guidance in certain procedures while remaining at home. Telehealth has also made it easier for health care workers in remote field settings to obtain guidance from professionals elsewhere in diagnosis, care, and referral of patients. Training can sometimes also be delivered via telehealth schemes or with related technologies such as eHealth, which makes use of small computers and the internet.

Well-designed telehealth schemes can improve health care access and outcomes, particularly for chronic disease treatment and vulnerable groups. Not only do they reduce demands on crowded facilities, but they also create cost savings and make the health sector more resilient.

Since remote communication and treatment of patients reduce the number of visits for health services, both transport-related emissions and emissions related to operational requirements are reduced. In addition, fewer space demands can potentially result in smaller health facilities, with concurrent reductions in construction materials, energy and water consumption, waste, and overall environmental impact.”

From: Health and sustainable development –

How does Telehealth physiotherapy work?

All you need is an internet connection, access to a smartphone, tablet or desktop computer, and to follow these instructions: 

  1. Book your Telehealth appointment by calling 936-8700/916-6164
  2. Prior to your appointment, your physiotherapist will send you an email with a link to your online physiotherapy appointment. If you have a smartphone, iPad, or tablet, you may be required to download the app. 

To ensure you have a great appointment, please check:

  1. Camera Angle & LocationYour camera should be set up to allow you to move around and still be visible to your physiotherapist.
  2. Device BatteryIt is best to have the device plugged in.
  3. Audio. Consider using earbuds or bluetooth headsets for clearer sound.
  4. Internet Connection It should be 15Mbps or higher. You may check your internet connection at
  5. EnvironmentA quiet private space free of distraction is recommended, so you will be more focused.